Privacy Policy — Kismia

Full terms

1. 1. This Privacy Policy explains how Kismia collects, uses, stores and protects information when you use the Kismia website and companion chat service.
2. 2. By using Kismia you confirm that you are at least 18 years old and that you accept the practices described in this policy.
3. 3. Kismia collects account information you provide directly, which may include an email address, a display name and language preference.
4. 4. Kismia collects conversation content you send to a companion, because message history is required for the service to maintain continuity.
5. 5. Kismia collects limited technical information automatically, including browser type, device type, approximate region and referring page.
6. 6. Kismia uses cookies and similar local storage to keep you signed in, remember your preferences and measure aggregate site performance.
7. 7. You can refuse or delete cookies through your browser settings, though some parts of Kismia may not function correctly afterwards.
8. 8. Kismia does not sell, rent or trade personal information or conversation content to third parties for their own marketing purposes.
9. 9. Kismia uses collected information to operate the service, personalise companion responses, prevent abuse and improve product quality.
10. 10. Aggregated and anonymised statistics that cannot identify an individual may be used for internal analysis and public reporting.
11. 11. Kismia may share information with service providers who host infrastructure, process payments or deliver email on our behalf.
12. 12. Such providers are bound by contract to process information only on Kismia instructions and to apply appropriate security measures.
13. 13. Kismia may disclose information where required by applicable law, valid legal process, or to protect the rights and safety of users.
14. 14. Personal data may be transferred to and processed in countries other than your own, subject to appropriate safeguards.
15. 15. Kismia retains account data for as long as your account remains active and for a limited period afterwards for legal and security reasons.
16. 16. Conversation history is retained so companions can maintain context, and may be deleted by you at any time from your account settings.
17. 17. Kismia applies technical and organisational safeguards including encryption in transit, access controls and internal audit logging.
18. 18. No online service can guarantee absolute security, and you share information with Kismia at your own considered discretion.
19. 19. You have the right to request access to the personal information Kismia holds about you.
20. 20. You have the right to request correction of information that is inaccurate, outdated or incomplete.
21. 21. You have the right to request deletion of your account and associated personal information, subject to legal retention requirements.
22. 22. You have the right to object to or restrict certain processing, and to request a portable copy of the data you provided.
23. 23. You may withdraw consent for optional processing at any time without affecting the lawfulness of processing carried out beforehand.
24. 24. Kismia responds to verified privacy requests within the period required by applicable law, normally within thirty days.
25. 25. Kismia is not directed at children, does not knowingly collect information from anyone under 18, and removes such accounts when identified.
26. 26. The Kismia website may link to external websites that operate under their own privacy policies, for which Kismia is not responsible.
27. 27. Marketing email is sent only where permitted, and every message includes a one-click unsubscribe link that is honoured promptly.
28. 28. Kismia may update this Privacy Policy from time to time, and the revision date at the top of this page will always reflect the current version.
29. 29. Material changes will be communicated through the Kismia website or by email before they take effect where legally required.
30. 30. Questions about this policy, or requests concerning your personal information, can be sent to the contact address below.

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